Privacy Policy

This Privacy Policy explains how Pavillion (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or submit information through our forms.

We are committed to protecting your privacy and handling your personal data transparently and securely, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal information:

Contact details such as your name and email address
Messages or enquiries you submit through our forms
Technical information including IP address, browser type, device information, and usage data
Cookies and similar technologies (see section 6)

We only collect information that is necessary for the purposes described in this policy.

2. How We Use Your Information

We use your personal data to:

Respond to enquiries and expressions of interest
Communicate with you about membership, events, or updates (where appropriate)
Improve our website and user experience
Maintain the security and performance of the site
Comply with legal or regulatory obligations

We do not sell your personal data to third parties.

3. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your data:

Consent – where you submit a form or opt in to communications
Legitimate interests – to operate and improve our website and community
Legal obligations – where processing is required by law

You can withdraw consent at any time by contacting us.

4. How We Store and Protect Your Data

Our website is hosted on Wix Studio. Your data may be stored through Wix’s data storage, databases, and applications. Wix stores data on secure servers behind firewalls.

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.

5. Sharing Your Data

We may share your data only with:

Wix.com Ltd, as our website hosting and form-processing provider
Service providers who help us operate the website (where necessary)

All third parties are required to process your data in compliance with data protection laws.

6. Cookies

Our website uses cookies to:

Ensure the site functions correctly
Analyse traffic and usage
Improve user experience

You can control or disable cookies through your browser settings. For more details, please refer to Wix’s cookie policy or our cookie banner.

7. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via email.